Program Assistant, Foreign Affairs and International Trade Canada

Job Summary:

Under general supervision, provides program and processing support to the fully computerized Immigration Section and assists in case processing of applications assigned to officers; provides clerical services; and participates in a system of rotation to perform other duties.

Competition number: 2014-LES-SHNGI-044
Position Title:  Program Assistant, CIC Section, LE-04
Closing Date: 2014-09-02
Starting Annual Gross Salary:  Approx. 107,761 RMB (before tax and employee social insurance contributions; 13th month bonus and employer social insurance contributions are paid on top of the gross salary; salary is non-negotiable)
Location: Shanghai

Area of Selection:

  • Chinese or Canadian citizens residing in China;
  • Term or indeterminate employees currently working at Canadian Embassy or Consulates in China; and,
  • Spouses/dependants of Canadian-Based Staff at Canadian Embassy or Consulates in China.

** This competition is Anticipatory Staffing to create an eligibility list for any potential indeterminate, term and emergency vacancies that may arise within this domain. **

Short-listed candidates should be able to participate in tests and/or interviews in Shanghai at own expense. The successful candidate will be required to relocate to Shanghai at own expense.

Mandatory requirements: 


  • Successful completion of Senior Middle School.


Proficiency in English (reading, writing, speaking)


  • Experience working on a PC in a network environment, including experience using mail, word processing and spreadsheet applications
  • Experience working in a general office environment
  • Experience in dealing with the general public


  • Ability to type 30 words per minute
  • Ability to analyze information;
  • Ability to take direction and adapt quickly to procedural and technological changes;
  • Ability to perform well in a demanding office environment;

Personal suitability:

  • Adaptability and Flexibility – Willingly alters normal course of action
  • Client Focus– Responds appropriately
  • Commitment to Public Confidence – Considers impact of actions on public trust
  • Effective Interactive Communication  – Checks understanding and clarity
  • Teamwork and Cooperation – Expresses positive attitudes and expectations of team or team members

Asset Criteria:

Preferred standing may be given to those candidates who also meet the following:


University degree is desirable


  • Proficiency in French (reading, writing and speaking)
  • Proficiency in Mandarin and proficiency in both of the official languages of Canada.
  • For external candidates who did not complete a minimum 12 years schooling in Canada or in an English speaking environment, proficiency in English can be evidenced with an IELTS result, general or academic, at minimum band 6 across the four modules of reading, writing, listening, and speaking.


Knowledge of Canadian immigration policy and procedures


Experience working with Global Case Management System (GCMS) in a Canadian Mission Abroad.

Operational Requirement:

  • Ability and willingness to work overtime on short notice as required;
  • Able to travel domestically and internationally as required
  • Ability to obtain and maintain a valid working authorization in China is a condition of your employment at the Embassy or Consulates

Security / Reliability:

A valid “Reliability Status” security check is required prior to appointment to this position.

How to Apply:

We are seeking high quality written applications to establish a shortlist for further testing. Your application must include an Application Letter and Curriculum Vitae in English or French. Your Application Letter should indicate why you meet the mandatory requirements on the following aspects:

  • Area of Selection
  • Education
  • Language
  • Your Application Letter should also discuss your qualifications on:
  • Experience working on a PC in a network environment, including experience using mail, word processing and spreadsheet applications
  • Experience working in a general office environment
  • Experience in dealing with the general public


Send application to Please indicate your full name, the competition number and position title in the subject line: “Your full name – Competition Number – Position Title”. Please be advised that incomplete applications will not be considered.

An eligibility list may be established from this process to staff potential vacancies that may arise within this domain on indeterminate, term or Emergency basis.

We thank all applicants for their interest, but only those invited to further assessment will be contacted. Please ensure that you provide appropriate contact information so that you can be easily reached (e-mail, phone, mobile, etc.)

Detailed Position Description is available at upon request.

The Government of Canada is committed to building a skilled, diverse workforce. We welcome applicants from all backgrounds irrespective of race, color, religion, gender, disability, age or sexual orientation.

The Government of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise us in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.